• Balance BTC 0
  • Balance USDEX 0
  • Balance ETH 0
  • Balance VND 0

User manual

Referral Program

1. How to get referral link  v ReferrerStep 1: Sign in to your account as instructed here. Then go to "P2P Exchange" and click on "Login to get a referral link"Step 2: Click on "Copy" to get your referral link. Please send the link to a person who you will refer to create an account an...

How To Verify Your Account With KYC

Step 1: Click the small vertical arrow near your account name on the menu bar. Then select the section "Verify account"Step 2: Click on the button " Verify", then the following screen will be displayedPhoto 1: Upload the photo with the front of your ID card/ passpor...

How To Buy/sell BTC, ETH, USDEX

How to buy BTC/ ETH/ USDexTo buy Bitcoin, click here to access, in the Home screen, choose Bitcoin. There are 2 ways to do this. Method 1:  If you want to process it fast, you can choose the option right on top, and click “Buy now”, this price offer will change according t...

How To Withdraw VND From NEEX To Vietcombank

Step 1: Choose ‘Wallet” in the “Dashboard” menu, choose “Withdraw”Step 2: Enter the following informationStep 3: After all the information is entered, choose “Withdraw”. There’s a popup for you to check in the information regarding the transaction. After you’ve checked it, choose &nbs...

How To Withdraw BTC, ETH, USDEX

Step 1: Choose “Wallet” in the “Dashboard” menuStep 2: Choose “Withdraw” and enter the following information:+ Coin amount: the amount of BTC that you want to withdraw, check the Fee (0.005 BTC will be deducted as the fee for the transaction)+ Wallet address: please choose Other address. When y...

How To Log In/register NEEX Account

Step 1: Click on “Log in/ Register”Step 2: Enter your email to register. Then click "Continue", the system will send a confirmation link to your email.Step 3: Click on “Login to Neex”Step 4: Enter your ni...

How To Set Up 2 Factor - Authentication Security

Step 1: Install “Google authenticator” or “Authy“ in your phone, you just need one of them.Step 2: Click “Setting” in the menu, then choose “On”.Step 3: An information board will be shown, you need to save the “Authy authentication key”. Please note that this ...

How To Make BTC, ETH, USDEX, VND Vallets

How to create and use BTC, ETH, USDEX walletsTo get your coin’s wallet address, take the following steps (Let’s take BTC wallet as an example; ETH, USDex wallets are the same).Step 1: Choose “Wallet” on the menu “Dashboard”Step 2: Choose “Deposit”  in Bitco...

How To Update Your Account Information

Step 1: Choose “Update” in the dropdown menu with your nameStep 2: Enter your information and choose “Update” ...

How To Place An Advertisement

     Step 1: In the Dashboard menu, choose ‘Your advertisement’           Step 2: To place an ad, choose ‘Post sale’  and you’ll see the following popup       ...